Privacy Policy

Last updated: 24 October 2024

Welcome to BetPicks ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

Information We Collect

We collect the following types of information:

• Email address (during user registration)
• Username and password (chosen by you)
• Sports picks and related data that you choose to share on our platform

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and promotions

Data Sharing and Disclosure

We do not share or sell your personal information to third parties. Your information may be visible to other users of the platform as part of the normal functioning of our services (e.g., usernames associated with picks).

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You have multiple options to delete your account and associated data:

• Through our website: Navigate to My Account page and use the Delete Account button in the Danger Area section
• Through our mobile app: Go to Menu > Settings > Account > Delete Account

When you delete your account, we will remove:

• Account profile (username, email, bio, avatar)
• Picks history and analysis
• Following/follower relationships
• User preferences and settings
• Device tokens and authentication data

The following data may be retained:

• Aggregate analytics (non-personally identifiable)
• Records required for legal compliance (up to 7 years)
• Transaction records for tax purposes
• Backup data (removed within 30 days)

The deletion process typically completes within 14 days. Some data may be retained in encrypted backups for up to 30 days. Public interactions (comments, likes) will be anonymized rather than deleted. If you've acted as a tipster, your picks history may be retained in anonymized form for statistical purposes.

You can request a copy of your data before deletion by contacting us at support@betpicks.io

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction or deletion of your personal information
• The right to object to or restrict processing of your personal information
• The right to data portability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.